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PureLung Returns: How to Pack, Ship and Track a Bottle
Returns go to the address the retailer gives you, which the pack lists in New York City, and the buyer pays shipping. Contact the order desk first, ship with tracking, keep proof and watch for the refund. The pack gives 3 to 5 business days to process plus 5 to 10 for the card.
Written by the PureLung label deskUpdated · 5 min read
Before you ship anything
Do not drop a parcel in the mail before you have spoken with the retailer. Contact the order desk by phone at +1 (302) 200-3480 or by email at [email protected], ask for return instructions and note any authorisation number. Read the live guarantee wording to confirm the window.
The retailer's pack names a returns address at 195 Broadway, Floor 5, New York, NY 10007. Ask the order desk to confirm it before you send, since addresses can change.
How to pack the bottle
Choose a small sturdy box or padded mailer. Wrap the bottle so it cannot rattle, close the lid, and put a note inside with your name, order number and email. Tape the seams. Photograph the bottle, the note and the sealed box before you seal it.
Choosing a carrier
Pick a service with tracking and a delivery record. A tracked parcel is the proof of the return, and without it a refund can be disputed. Insurance is optional for a low value parcel, though signature on delivery is useful.
The shipping receipt and the tracking number are your proof. Keep them until the refund shows on your statement.
The refund timeline
The pack states a refund is processed in 3 to 5 business days after the return is received, and a card may take 5 to 10 more days. Add the days the parcel is in transit. Mark the dates in your phone, and contact the order desk if a date passes.
What if the parcel is lost
Contact the carrier, then the order desk, and send them the tracking record. If the retailer will not refund, ask your card issuer about a dispute. Keep screenshots of the tracking history.
PureLung: 60 capsules a bottlePacks of 1, 3 or 6 bottles · live price shown at checkout · guarantee as printed on the live listing
See packsWho pays?
The pack says return shipping is paid by the buyer. Ask whether the original shipping cost is refunded and put the answer in writing. For a heavy 6 bottle pack the postage can be significant, so weigh that before ordering a large pack.
What does the PureLung label say?
The label shows 60 capsules, a serving of 2 and a 600 mg Proprietary Blend of eleven names with no single amount; it names no disease.
| Item | As printed |
|---|---|
| Form and count | Capsules, 60 per bottle; serving size 2 capsules; 30 servings |
| Blend per serving | Proprietary Blend, 600 mg: eleven names, no single amount printed |
| Inactive | Rice Flour, Magnesium Stearate, Silica Dioxide |
| Distributor | MJO, Sheridan, WY 82801 |
Opened or empty bottles
Do not assume. Ask whether an opened bottle is accepted under the guarantee, and how a partly used pack is treated. A written answer protects you. The refund policy page and the guarantee page hold the details we have.
3-bottle pack
3 bottles: 180 capsules
Not listed on the packNot listed on the pack a bottle
Shipping shown at checkout · Guarantee as printed on the live listing
Order 3 bottles
6-bottle pack
6 bottles: 360 capsules
Not listed on the packNot listed on the pack a bottle
Shipping shown at checkout · Guarantee as printed on the live listing
Order 6 bottlesPrices are filled in once the live listing is confirmed. A single bottle is also sold. Check your medicines with your doctor or pharmacist before you order, and keep using every inhaler and prescribed medicine.
FAQ01
PureLung questions people ask
Where do I send a return?
To the address the retailer confirms, listed in the pack as New York City.
Who pays for return shipping?
The buyer, per the pack.
How long until I get my money?
3 to 5 business days after receipt, plus up to 10 days for the card.
Do I need tracking?
Yes, it is your proof.
Can I return an opened bottle?
Ask the order desk first.
Who wrote this02
Written and reviewed by
Pages built from the label images, seller information and linked NIH, FDA, CDC, FTC and peer-reviewed sources.
Last updated . Read our editorial standards and how we check reviews. This website is the information site for a U.S. authorized retailer for PureLung. It is not the manufacturer or the distributor named on the label. We earn money when you buy through our order links.
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Check your medicines first, keep every inhaler and prescribed medicine, read the directions on the bottle that arrives, then pick a pack of 1, 3 or 6 bottles. The checkout shows the live price, any shipping and the guarantee.
- Checkout runs on the sales site
- Guarantee as printed on the live listing
- Ships from the U.S.